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Importance of QMS to TBC
One of the basic importance of adopting the ISO 9001:2000 standards at The Bridge Clinic is to assure the customer of a quality service which is comparable to any other standard facility in the world. Moreover, the standard was adopted in order to continuously improve on the organisational process with the view to meeting and exceeding customers' needs and expectations. Another objective is to reduce errors or defects as much as possible with the view to improving clients' retention rate and largely to improve the organisation's turnover (profit).
Other Importance includes: